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Checklist of Questions to Ask an Air Conditioning & Heating Contractor

It can sometimes be challenging to know all of the questions to ask companies when you are shopping for a new air conditioning and heating system.

The following is a check list of 18 questions to ask. By asking each company the same questions, you’ll be able to compare “apples to apples”, which can greatly simplify the selection process. You can also make sure you have not missed any important information.

We have also created a questionnaire that you can download. Fill out the questionnaire for each company who bids your project. Click here to download the print version of this checklist.

Feel free to read the informative companion article in the Desert Tech Learning Center,  “How To Choose An Air Conditioning & Heating Contractor.”

Find out how many years the company has been in business in the area.

The company should be able to provide you with their license number. Read more about licensing and how to check a license in our Learning Center, “How To Choose An Air Conditioning & Heating Contractor.”

Ask for proof of their liability insurance. Learn more about how this protects you in our Learning Center, “How To Choose An Air Conditioning & Heating Contractor.”

Ask for proof of their worker’s compensation insurance. Learn more about how this protects you against responsiblity should one of the the contractor’s employee’s become injured in your home. Check out our Learning Center, “How To Choose An Air Conditioning & Heating Contractor.”

Ask for proof of their bond. Learn more about how this protects you in our Learning Center, “How To Choose An Air Conditioning & Heating Contractor.”

How do you determine the size of the air conditioning unit needed? Learn about the calculation that professionals should use to determine the size you need, called the Manual J Load Calculation.

A SEER rating tells consumers how energy efficient a home’s cooling unit is. The higher the SEER rating of your system, the less energy it will consume.

What is the integrity of the existing ductwork? Are there leaks? How could a HERS inspection (in conjunction with a visual inspection from a trained HVAC technician) aid in determining integrity?

Don’t be afraid to ask for the IRS form (Federal Energy Credit) to submit with your taxes to your accountant.

Ask the contractor what air conditioning and heating unit brands they offer and why they prefer those brands.

Ask each prospective contractor whether a city permit will be necessary to do the work and whether they handle obtaining the necessary permits.

What are the warranty terms? What conditions must be followed to maintain the warranty? Is a maintenance contract included or available? Do you have a “workmanship warranty”?

Summary and Final Thoughts

Doing your homework and asking each prospective contractor the same questions will allow you to gather all of the necessary information and then compare apples to apples. This help you in your selection of the air conditioning and heating contractor you hire.

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The Desert Tech Promise:

Never Cookie Cutter. Never Salespeople. Cooling and Heating 5-Star Solutions Engineered to Your Specific Needs at Affordable Prices Done Right the First Time.

Areas We service

The following are the cities we service in Palm Springs and Coachella Valley desert cities area:

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Desert Tech Response to COVID-19, the Coronavirus

In response to significant concerns among our customers about the Coronavirus (COVID-19) in the Coachella Valley, we want to let our customers know about the precautions Desert Tech is taking and the services we are offering during these times:

  1. Desert Tech is offering add-on air sanitation and anti-viral cleaning and filtering equipment/products for your air conditioning and heating systems. This equipment uses filters and UV light to filter out and kill viruses, bacteria, spores, mold, and other airborne pathogens and on surfaces. We have secured a variety of this type of add-on purifiers. Please be aware that, as with many items at this time, quantities are limited and are distributed on a first-come, first-serve basis.
  2. The health of our customers and our employees is our top priority and so we have taken the following steps:
    • If our employees are not feeling well, we are requiring them to stay home and seek medical attention consistent with CDC and World Health Organization (WHO) guidelines.
    • In 90% of service calls, our technicians need not enter your home. You need only allow them access to your garage, yard space, or rooftop to carry out their tasks.
    • Our technicians are following strict sanitization procedures and will wear N95 rated face masks, face shields, and gloves.
  3. As part of servicing your equipment, Desert Tech has secured a limited supply of N95 face masks that we will made available to existing Desert Tech customers at a nominal fee. These are available on a first-come, first-serve basis.

If you have any questions about our safety and sanitation policies, would like to add whole-home air filtering and sanitation product to your existing air conditioning and heating system, or would like to find out about acquiring an N95 face mask, please call us at (760) 327-2501.